Add your testimonial and share your ReadingGlasses.com experience!
I called, and spoke with Sharni. She took care of my problem, and she was Professional, Meticulous, and Incredibly Likable. CUSTOMER SERVICE - She gets its, and that's why I'll buy all of my glasses from readingglasses.com.
Gary Hill
Vandalia, Ohio
Great rep, Sharnie, she helps you with everything you need. Great rep, great glasses.
Willis
Indiana
Great rep, Sharpie, she helps you with everything you need. Great fep, great glasses.
Willis
Indiana
I had eye surgery and no longer needed glasses for distance but now require readers. I preferred full glasses, clear at the top, so I wouldn't have to keep pulling them off my face. The half glasses drove me crazy and I hated the look, as well. I ordered several pair of full size reading glasses from Amazon and had to return them each time. Even though they were supposed to be progressive they were not. These, from readingglasses.com are perfect. I couldn't be more pleased.
PJ
AZ
I just purchased my second pair of progressives, and I am beyond satisfied.
They truly are superior to a pair I bought at the optometrist, and cost a *lot* less! I don't need distance, so I love that the top of the lens has zero power. Other on-line progressives have reduced power at the top and simply do not work for me.
Further, after ordering I noticed no movement on shipping. I called Reading Glasses and spoke to Shaunni (sp?), who was enormously kind and helpful. She checked the shipping and called back immediately. (my glasses had already been shipped, but USPS hadn't updated). My glasses were already in transit, and I got them in three days!! To say that Customer Service is good is an understatement! And I can't say enough about Shaunni, who went up and beyond, something that is at best scarce during these times.
I love my glasses, and will soon be ordering another pair. Thanks, Reading Glasses!Peggy Maupin
Illinois
I purchased a pair of glasses and inadvertently dropped them. They were able to fix my glasses with expediency, and my glasses look as good as new. They have a customer for life… They really seem to appreciate my business and want me back.
Joel M.
Texas
I am sooooo pleased with the replacement lens process and getting my glasses fixed. THANKS!!! I have a few different styles, Hugo Boss, and Tod's, being two of many, but the lenses were scratched on each - what to do? Well, ya pack 'em up and send them to the "repairs" people, and they send you a confirmation quote ($29 bucks per pair for new lenses is a great price), and bang, you get your glasses back good as new! I couldn't be happier.
Papamurphdog
Atlanta, GA
I am so thankful that I found Readingglasses.com.
I purchased high end reading glasses from them.
The service was excellent they arrived in 2-3 days.
I will shop here again!
Thank you!Deborah
Michigan
I picked up my first pair in the early 2000's. Absolutely love them. I still have that pair, and 4 others as well.... all strategically placed. A pair in the shop, another in the bedroom, one in the kitchen, and one more in the garage. They are comfy, the optics are very good, and with one pair close to 20 years old, they're pretty tough!
I've lost count on how many people I've directed to this site. I should probably be getting dividends by now... :-)Mark
Tri-Cities, Washington
Love this place, the glasses are often in my reading prescription, so many styles, I am pretty rough on glasses and these are of such good quality, they are very tolerant of my use. I have also had many frames I have had in the past reworked to fit with the reading glasses or turned into sunglasses since I had the laser surgery and now only need readers. The managers or owners are just the nicest people. I am a big fan of this place.
Nancy Hubbard
Tulsa Oklahoma Area
Received my order quick. Purchased the smarty pants bifocals 🤓 they are great. Stylish, comfortable, and functional. I no longer need prescription glasses for distance since I had cataract surgery so Dr told me to get readers. I was wearing progressive glasses so I had a hard time adjusting to readers, taking them off and on. I am so happy I found this site! Now I have to go shop for more styles!
Nanette
Florida
Phenomenal customer service!!! I ordered the wrong kind of lens and Diana has helped me all along the way. They were so kind to inform of the status of my order ASAP and gave me options because shipped and inventory was slightly delayed. No worries here! I’d GLADLY wait for my order and have exceptional customer service than to deal with another company and probably a hassle. I will be returning!!!
Rachel Leebens-Mack
Georgia
The whole purchasing experience has been great. Customer service is the best. Your whole return policy is nice. You give the consumer plenty of time to test the glasses to ensure they are happy with the purchase.
Anonymous
USA
I have worn through the years progressive, transition, UV protective, glare protection glasses at $650 plus in price (obviously based on lenses as Varilux progressive, etc.) from optometrist. Following cataract surgery and getting glasses from readingglasses.com - clear uppers with progressive, transition, glare resistant , UV protection, etc. (and with quality Ralph Lauren frames) I paid a whopping $250+. AND that is not the best part - these glasses are better than any I have previously owned AT ANY PRICE. Progressive lenses are not the same from every company and very dependent on the position of the start and end progression. THESE progressives are perfect.
I only right this review to help others searching for glasses to know these are not only at a great price but quality as well.
Customer service has not been needed by me but based on other reviews it is as quality as the glasses they sell.JK Myers
Texas
All I can say is it’s rare to buy from a company that you are so satisfied with the quality, the value, the ordering process, and the shocking fast. But the most impressive thing is customer service. I knew that I would be happy, and if I weren’t, it would be rectified without hesitation. This is my second purchase; the first was a Ray-Ban readers. Now the John Varvatos Progressive readers and just ordered and Quickly received a pair of Progressive readers for my sister. Every bit of the process was positive. And I don’t generally write a review, but ReadingGlasses.com deserves the same effort and respect they give me.
Eric
Cape Cod, MA
They stayed on top of it and made sure that the cancellation resulted in an expeditiously processed refund. It was very obvious that they had the customer’s interest at the very top of their priorities.
Thank you. It is greatly appreciated.JTB
USA
I have been buying glasses from this site since 2016. I made the mistake of going to other sites which are admittedly cheaper. Boy, did I learn! You get what you pay for. The cheaper glasses were useless; the magnification was way off. Your glasses are quality, and I can actually see. I am a customer for life
Denise
OK
You guys are, and always have been, the best! At a time when organizations’ customer service has taken a huge dive for the worst (covid, post covid) — you, unsurprisingly, are still right on top of it as you always have been. I’ve been buying glasses from you for better than a decade now and continue to be super impressed with the speed of shipment and amazing customer service. Keep up the good work. Other businesses would be smart to model themselves after you.
Anonymous
USA
I am very impressed with ReadingGlasses.com. Their selection is huge, but I was able to quickly find exactly what I wanted. The ordering process was simple, and my glasses arrived quickly. The glasses are perfect, and I am delighted with them. I wish all my online purchases were this good.
Henry Schaumburger
West Hartford, CT
Bought a pair of Morrison progressive bifocal glasses. They were delivered in 2 days at no extra charge. Love them! I absolutely love them! It took me about a day to adjust. They are super lightweight, and I do not even know I have them on. Extremely satisfied with the company, their service, the price, and my new glasses!
Mike Auen
Verona, Virginia
Recently, I purchased two pairs of prescription reading glasses from ReadingGlasses.com. This was my very first time purchasing glasses from a website, and I am pleased to say this was a wonderful experience. The chat helped me to continue with my two selections. I sent an email to the company; attaching my prescription, and received a telephone call from one of the representatives [Michelle]; who was so patient and explained in great detail about the lens and frames that I had selected. And I was able to get both pair within days of placing the order. The overall customer service was outstanding; which is why I highly recommend anyone who needs reading glasses to consider doing business with ReadingGlasses.com. I will definitely purchase my next pair of reading glasses through this company.
Dolores
Illinois
I have never ordered glasses online and was already impressed with the website and speedy delivery. However, I called customer service, spoke with Myra, and am so incredibly impressed with the care, service and attention she provided !! ( also a bonus that someone answered the phone pretty quickly!!). I cannot say enough about the wonderful quality, service and attention to detail. Many many thanks !!
Kathy
Maine
Fantastic company and even better customer service! Not only is shipping free on orders but FREE returns as well! I had my glasses in TWO days. My husband & I just started using readers and wanted to try the “Clic” style glasses. There are a few different styles and I didn’t care for the first style so, I decided to try another type. I returned mine (they provided an instant free return shipping label) but those didn’t work for me either and they paid for the return on those as well. My husband loves his though. Through the whole process their customer service people (yay Myra!) were so helpful, pleasant and eager to help me select another style. I can’t say enough good about them and recommend them to everyone I can. They get the most stars possible!
Patricia
Titusville Florida
I was very pleased with not only the lenses, but the perfect fit. I received them promptly and they felt so comfortable with the initial wearing. I am greatly impressed!
Linda F
Missouri
I have dealt with your company for 15 years, I think. It is one of the few places I can say treats customers the way I would. No change that, better than I would. In a world of disappointments reading glasses.com is one of the few places that says what they will do and do it. Thanks for the great service and putting up with me all these years.
Jim Roberson
Norman, OK
I am now on my third pair of glasses from Readingglasses.com, and for the third time I was not disappointed. I have two pairs of glasses( one for reading and one no line bifocal) and a pair of no line bifocal sunglasses- all of them are top quality glasses that I could have paid a fortune for at an optical place. Besides that, the customer service here is unbeatable. From the customer’s happiness, to exchanges, they were wonderful to work with. Even during a pandemic, customer service is their top priority. There’s no reason to shop anywhere else.
Lori
NJ
Top marks on Ray Ban readers. Quick shipping and exactly what I needed.
John e.
Colorado
These progressive glasses are fantastic. Have tried so-called progressives from other sellers, including drug stores. They were terrible. I'm overjoyed with yours and give.your product and service: ******(6 stars)
Regards,Thomas M.
Grand Blanc, MI
Been a customer for years, best service in the industry, best products in the industry. Client care is Ritz-Carlton level. You will not be disappointed. Shopping for my next pair as I compose this.
Ralph Edge
Dallas
I’m a return customer, and had another excellent experience, just like before - easy to order online, excellent status updates on shipping, and well packed when it arrived. I expect to be a customer for life!
Peter
Pensacola
I just love the glasses I bought from you!!! Super great service and fast shipping! I could not be Happier!
Karla
wa
Readingglasses.com are true to their word. My first pair was not what the right fit for me. I sent them back, no questions asked, they exchanged them with no hassle whatsoever. As a matter of fact they upgraded my shipment not once but both times, free of charge to me. I have found my optical home. Thank you Readingglasses.com for your exceptional service.
Matt
Otego New York
Thank you RGG for outstanding service, products and the excellent return policy! Genuinely appreciated being able to talk to an actual person when calling customer service too! Thanks again.
Gary McClure
Las Vegas
I have had great service from Reading Glasses.com. I have bought 4 or 5 pairs of sunglass readers. They always arrived quickly and in great shape. I had issues with Maui Jim frames twice and e-mailed customer service at Readingglasses and they made the return and repair easy as could be.
Karen
Alamo, CA
I’m a first time customer, and these by far are the best readers I’ve ever purchased. I was a little leery, because I wasn’t able to try them on, you see. I am so satisfied I will definitely be ordering again, these frames are hot, meaning I get so many compliments. You have a customer for life.
Shakitia
Arizona
Just ordered a pair of viewpoint II. Spoke with Myra, she was extremely knowledgable, (even checking mail dept. for package size to fit my small apartment mail box). very patient, very friendly and personable. Will certainly, when new glasses needed, contact your form and MYRA. Respectfully,
Stephen klein
Queens, n.y. 11367
I have been a customer of Reading Glasses to Go for years. I have a narrow bridge which requires me to wear glasses with nose pieces to prevent slippage. RGG has always had a wide selection with the nose pieces. And, they have the best designs, especially the classic rounded tortoise shell that I have bought over and over in varying magnification. I have gotten compliments repeatedly over many years from friends and strangers! They are made with optical quality glass and they look great on me. RGG has gotten many new customers because I tell them where to get these beautiful readers. My husband became a client about two years ago when his ophthalmologist changed his lens prescription after cataract surgery. His usual optician had poor style selections at a horrendous price for readers so I encouraged him to go to RGG and he was so pleased with the selection and pricing. He bought two pair. I am a customer for life.
Yellow Rose
Dallas
Ordered a pair of sunglasses with progressive lenses for an upcoming vacation. The shipping was very quick and I love them. It Will be nice not to have to switch between my glasses and sunglasses all the time.
Tammy
florida
I bought two premier leather eye glass retainers and I am so happy with them. They are very nice looking, sturdy, and the quality is A+. Now that I know this, I will definitely be ordering more.
Thank you,
DollyDolly
San Jose, CA.
I absolutely love all the glasses I've bought from this wonderful company over the years!! And my opthamologist says they're the only over-the-counter glasses that are optically correct, as good as any optician can make. Of course, she tested my eyes so I knew what magnification to get for reading And when she said I now needed a little magnification for distance--ie, driving--I bought the Seattle Eyeworks 960, with the removable polarized sunglass portion. They are so cool! Love Reading Glasses To Go!!
Jeanne C
Texas
I am satisfied with the purchase made through readinglasses a few glasses CliC FLEX Rectangle Single Vision Half Frame as illustrated fine quality top quality fast shipping service by priority mail 3 days in a secure and professional package was what I expected I recommend them as they are distinguished EXCELLENT , QUALITY AND SERVICE. ENJOY GOOD REPUTATION. THANKS ONCE AGAIN ...
G. Irizarry
Lajas PR
I have finally found a pair of great Sunglasses. I tried 2 before I found the right one. This company is amazing from the Chat on line to taking returns back until I found the correct Sunglasses. I will definitely buy again!!
Terri M
Minnesota
You have a customer for life. I've bought many glasses from you. Customer Service is exceptional. If I can spread the word..let me know how.
Mike Sullivan
La Plata, MO
What an amazing company. I just opened the box, put on my glasses and can see!!! They fit, I can see clearly, super comfortable, light weight and well made at at 1/4 of the cost😎,
Bob
El Paso, Texas
I am getting ready to buy my FOURTH pair of readers from Readingglasses.com. (Yeah, I am tough on glasses, and they like to “run away” from me too) I prefer the Goo Goo eyes progressive no glare lenses for everyday wear. Great prices, quality, and outstanding customer service. If you are in the Dallas area, you can bring them in and they will fix your glasses for you as well- I had to have my lenses restrung. No charge.
Overall, I am very pleased with their products as evidenced by my multiple purchases there, and would recommend you give them a try.Les Schmied
Argyle, Texas
This company is exceptional!! A few days ago I was on the web looking for glasses & was not happy with what I saw. Many of the reading glasses you can purchase without the lens strength & have to then go to the eye doc to have them put in. I came across readingglasses.com & the styles were exactly what i was looking for! The glasses had choice of strenth as well as options to have a glare put on for a small fee. All this AND a 30 day money back guarantee! I ordered the glasses & to my surprise within a few day i recieved them. The packaging was beautiful..the glasses are beautiful & I'm a very happy customer!!! I am looking forward to doing more business with readingglasses.com in the future!!! Exceptional Company,thank you!
Terri Johnson
Poughquag NY
Worked 24 years for this fabulous company anyone out there that needs eyeglasses buy from here best customer services from all the girls wonderful owner and the whole staff in all departments are great let the new year take you here to buy all your reading glass needs thanks for my memories here
peggy
irving
My experience was wonderful! Glasses met all expectations, were sent quickly, wrapped securely and arrived in record time! I will buy from you again
KARENGRASSER j
Wallingford,CT
By far the best online customer service I experienced. Not only the products are great but the dedication of the customer service manager who was there for any of my inquiries is truly high level. As a regular online shopper, I can say that this company know how to take care of their customers. Thanks Christine!
Pierre
Canada
First time user on your website. VERY satisfied with the overall experience. Great website, excellent inventory and selection, fair prices. I received my order and I am very happy with the glasses. Be back when I lose these LOL.
Bruce B
New York